Customer service

Delivery and returns

Last updated 15 August 2026.

Processing time is 1–2 business days. Once your order has been dispatched, delivery takes 1–5 business days, and you will receive tracking information by email.

Delivery

We pack and ship your order within 1–2 business days. Once the package has been sent, you will receive an email with tracking information, and delivery normally takes 1–5 business days.

Processing time 1–2 business days
Delivery after dispatch 1–5 business days
Shipping cost Calculated at checkout

Returns and exchanges

You have a 14-day right of withdrawal. The product must be unused and in its original packaging for the return to be approved. Get in touch via the contact form and we will send you return instructions.

Warranty

All Luca & Luce sunglasses come with a two-year warranty.

Payment

You can pay with Klarna or card. With Klarna, you can split the payment into four interest-free instalments.

Contact

Use the contact form, or send us a message on Instagram: @lucalucesun.

Frequently asked questions

You have a 14-day right of withdrawal. The product must be unused and in its original packaging. Get in touch via the contact form and we will send you return instructions.

Klarna and card. With Klarna, you can split the payment into four interest-free instalments.

All Luca & Luce sunglasses come with a two-year warranty.

Keep them in the case when you're not wearing them, and clean the lenses with the included cleaning cloth. Avoid placing the lenses against hard surfaces or using strong cleaning agents.

Luca & Luce is available in selected Interoptik stores in Norway. You can also find us on Instagram as @lucalucesun.